Frequently Asked Questions
Everything you need to know about your STAX experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics are designed for a compressive fit.
Do you ship internationally?
Yes, STAX ships worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific country and region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my STAX apparel?
To maintain the quality of the technical fabrics, we recommend a cold machine wash with like colors and hanging to dry. Avoid using bleach or fabric softeners.