Returns & Exchanges

At STAX, we want you to be completely satisfied with your fit, which is why we offer a 30-day return window for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all hangtags and hygiene liners remain intact and undamaged.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.